Mitsubishi Aircon Warranty in Singapore: Coverage, Registration & Claims Guide

When investing in a cooling system for your home or business, choosing a reliable brand is just as important as understanding the warranty that comes with it.

Mitsubishi Electric is one of the most trusted names in air conditioning worldwide, known for its innovative air conditioners that combine energy efficiency, quiet operation, and long-term durability. But what about the warranty? For many customers in Singapore, warranty coverage is the deciding factor that brings peace of mind after a purchase.

In this comprehensive guide, we’ll explain the Mitsubishi aircon warranty in detail — from what it covers to exclusions, how to register, and tips for maintaining the warranty's validity. We’ll also compare Mitsubishi to other brands and show you how to maximize the support available.

Quick Takeaways

• Mitsubishi aircon warranty in Singapore covers the compressor, parts, and labour, starting from the date of purchase.

• The warranty does not cover normal wear and tear, cleaning of air filters, or damage caused by improper usage or installation.

• Warranty registration is essential — customers must submit details like model, name, and proof of purchase to activate coverage.

• Extended warranties are useful for heavy usage, especially in businesses, development projects, or multiple-room installations.

• To keep the warranty valid, always use authorised service centres, follow recommended servicing schedules, and keep your receipt and warranty card safe.

What Does the Mitsubishi Aircon Warranty Cover?

When you buy a new Mitsubishi air conditioner in Singapore, the warranty begins on the date of purchase, and you’ll need to keep your receipt as proof. Coverage typically includes:

• Compressor – Often covered for several years, as this is one of the most critical parts.

• Parts and labour – Selected parts and labour charges are covered within the warranty period.

• Service assistance – Customers can schedule a service appointment through authorised channels if issues arise.

It’s important to note that the warranty does not cover normal wear and tear, misuse, or damage caused by improper installation.

Warranty Terms and Exclusions

Like all warranties, the Mitsubishi policy has conditions. The warranty terms highlight what is included and what is not. Examples of exclusions include:

• Cleaning of air filters, or other maintenance servicing.

• Damage caused by accidents, improper usage, or unauthorised repairs.

• Transportation charges for removal and reinstallation.

• Issues with refrigerant charging after the initial installation.

In other words, the warranty covers defects in material or manufacturing, but not situations where the equipment was used under abnormal or non-standard conditions.

How to Register for Your Mitsubishi Aircon Warranty

To activate your coverage, you must complete warranty registration. This can usually be done online via the official Mitsubishi Electric Singapore website, where you’ll find an open search box to locate the correct form.

During registration, you’ll need to provide details such as the product model, your name, the date of purchase, and the receipt number. You’ll also be asked for your warranty card, which should come with the unit.

Once registration is complete, you’ll receive confirmation that the warranty is active.

This step is essential — without registration, claims may be delayed or rejected under certain circumstances.

How to Claim Your Warranty in Singapore

If your aircon develops issues, follow these steps:

1. Locate your documents – Keep your receipt, warranty card, and proof of purchase in a safe place.

2. Check warranty terms – Ensure the defect falls under a coverage that the warranty provides.

3. Book a service appointment – Contact Mitsubishi’s authorised service centre in Singapore.

4. Wait for inspection – A technician will examine the unit, diagnose the problem, and confirm if repairs fall under warranty.

5. Completion and repair – If approved, repairs or replacement of parts will be arranged without additional charges.

Customers should note that warranty claims may not apply to issues resulting from improper maintenance or cleaning.

Extended Warranties: Are They Worth It?

Many people wonder if purchasing an extended warranty makes sense. The answer depends on usage:

• For households using the aircon lightly, the standard coverage may be sufficient.

• For businesses or development projects where units run continuously in multiple rooms, extended warranties can provide valuable protection.

Extended warranties may include additional years of coverage on the compressor, parts, and labour, as well as quicker service assistance.

Mitsubishi vs Other Brands

How does Mitsubishi compare to others in Singapore?

Brand	Compressor Warranty	Parts & Labour Warranty	Special Notes
Mitsubishi Electric	Up to 5 years	1 year	Warranty registration required; valid only with authorised installation.
Daikin	5 years	1 year	Coverage may vary depending on dealer or installer.
Panasonic	5 years	1 year	Some models may have shorter parts warranty.
LG	10 years (compressor, select models)	1 year	Extended warranty options available; conditions vary.

Mitsubishi has a reputation for durability, and its warranties are generally competitive. Customers benefit from reliable repair support and clear terms.

Tips to Keep Your Warranty Valid

Here are some tips to ensure the warranty remains valid:

• Always use authorised installers and service centres.

• Schedule regular servicing to maintain the unit in good condition.

• Keep receipts and warranty card safely stored.

• Avoid DIY repairs — even simple cleaning beyond air filters should be done properly to avoid issues.

• Follow the maintenance schedule recommended by Mitsubishi Electric.

Doing so ensures the warranty terms remain intact and you avoid unnecessary charges.

Frequently Asked Questions

1. How long is the Mitsubishi aircon warranty in Singapore?

Typically, the compressor is covered for up to five years, while parts and labour are covered for one year. Always check the specific warranty card for your model.

2. What circumstances void the warranty?

The warranty does not cover issues caused by unauthorised installation, improper servicing, or damage from external conditions.

3. Do I need to register my warranty?

Yes. Warranty registration is required for coverage to take effect. Make sure to complete the process online and keep all documentation.

4. Can I transfer my warranty if I move?

In most cases, warranties are tied to the original equipment and the original customer, not the new owner.

5. What should I do if I have more questions about coverage?

Visit the Mitsubishi Electric Singapore website or contact their customer service team for any questions about warranty details, repair assistance, or product information.

The Bottom Line

Mitsubishi has built its reputation on reliable products, efficient cooling, and strong after-sales support. The Mitsubishi aircon warranty provides Singapore customers with protection for compressors, selected parts, and labour, provided conditions are met.

By understanding what the warranty covers, keeping your documents safe, and completing warranty registration, you can enjoy peace of mind and long-term performance from your unit. Whether for one air conditioner in your home or multiple units for larger development projects, Mitsubishi Electric’s warranties offer the security that matters most.

For maintenance servicing, cleaning, or repairs outside of warranty, always book a service appointment with an authorised provider. This ensures your air conditioning continues running smoothly, your room stays comfortable, and your warranty remains valid.

If you need assistance, the best course of action is to review the warranty terms, verify your product details, and contact Mitsubishi Electric Singapore for guidance. With proper care and regular servicing, your aircon can deliver reliable cooling for years while reducing the chances of defects, damage, or costly replacement.