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Terms and Conditions

Money Back Guarantee


We provide money back guarantee in the following events:

  • 338 Aircon cancelling your appointment

  • 338 Aircon engineer being unable to solve your problem

  • 338 Aircon engineer failing to solve your problem (leaking, not cold, electrical turn on/off problem) after providing repair

Best Price Guarantee

We offer a best price guarantee for all our potential and existing customers.

The best price guarantee have to meet the following criteria:

  • The service from competitor aircon company must match exactly the services offered

  • The service from competitor must be offered officially in a written contract / quotation

  • The price from the competitor must not be due to a special promotion / event / discount etc from the usual prices.


In the event there is a better price subject to all of the above clauses, we will refund the deposit made to us in full (services will not be rendered).

If you choose to continue with the booking, we will refund you the difference from the lower price from the competitor’s quote.

Best price guarantee no longer applies after service has been rendered / completed. For contracts, best price guarantee does not apply after the first servicing.


iPhone Lucky Draw Terms and Conditions (temporarily discontinued until further notice)

  1. Customer must spend a minimum of $55 in one servicing (one trip down). $55 cannot be made up of multiple visits.

  2. 5. Customer must be 18 years and above (as of the start of the Lucky Draw Period) and be a Singapore citizen, Singapore permanent resident or Singapore resident (with a valid employment pass or work permit) to participate in the Lucky Draw (“Participant(s)”).

  3. Customer must not be from Shopee, Qoo10 or any online market place.

  4. Customer must leave a review for 338 aircon on Google Reviews. Review must be publicly accessible.

  5. Customer review on Google must contain what they think about the service with description.

  6. Customer lucky draw winner selection will be at the sole discretion of 338 Private Limited and will be conducted on the 30th of June 2021 and 31st of December 2021 (winner selection date). 

  7. All Winners shall be notified by phone at their phone number and ordinary post at their mailing address as indicated in the Lucky Draw Participation form within fourteen (14) calendar days of the winner selection date.

  8. 338 Private Limited reserves the right to at any time and in its sole and absolute discretion, replace and/or substitute any of the Prize(s) with any other item of a similar value.

  9. 338 Private Limited reserves the right to amend, add or delete any clause to the above by adding in writing on this page at

  10.  Prizes that are not redeemed within thirty (30) calendar days from the Draw Date will be forfeited. No correspondence or claims will be entertained in the event of such forfeiture. A Participant whose prize has been forfeited shall not be entitled to any payment or compensation whatsoever from 338 Pte Ltd.

  11. If 338 Pte Ltd discovers that a Winner was not entitled to participate or if a Winner is subsequently disqualified from participating in the Lucky Draw, 338 Pte Ltd may at its discretion forfeit the Prize, reclaim it after award and then choose an eventual winner from the reserve winner list or donate the Prize to an approved charitable organisation of 338 Pte Ltd’s choice.

  12. Prizes are not transferable, or exchangeable for cash, credits or any other item or otherwise, either partially or wholly. Use of the Prizes shall be subject to 338 Pte Ltd’s terms and conditions.

  13. The winner of any Prize shall be responsible for all ancillary and additional costs arising from the use of the Prize, insofar as these are not specifically indicated as part of the Prize.

Use of Personal Information

 By participating in the Lucky Draw, the Participants (including the Winners) are deemed to have consented to:

  1. i) the collection, use and disclosure of his/her name, identification/passport number, image, voice and/or likeness by the 338 Pte Ltd Group of Companies and participating car brand partners for editorial, advertising, promotional, marketing and/or other purposes without any payment and/or compensation except where prohibited by law; and

  2. ii) receiving promotional, marketing and other publicity information from 338 Pte Ltd from time to time.



The decisions of 338 Pte Ltd on all matters relating to or in connection with the Lucky Draw are final, conclusive and binding. 338 Pte Ltd shall not be obliged to give any reason or enter any correspondence with any person on any matter concerning the Lucky Draw.

338 Pte Ltd reserves the right at any time in its sole and absolute discretion to determine and/or amend or vary these terms and conditions without prior notice, including but not limited to cancelling, extend, terminating or suspending this Lucky Draw, the eligibility terms and criteria, the selection and number of winners, and the timing of any act to be done, and all Participants shall be bound by these amendments.

338 Pte Ltd shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the Lucky Draw and/or redemption or use of the Prizes howsoever arising, including but not limited to, fulfillment of the prize(s), any error in computing chances, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, termination or suspension by 338 Pte Ltd of this Lucky Draw shall not entitle any party to any claim or compensation against 338 Pte Ltd for any and all losses or damage suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.

In the event of any inconsistency between these Terms and Conditions and any advertising, promotional, publicity and other materials relating to or in connection with the Lucky Draw, these Terms and Conditions shall prevail.

The Lucky Draw and these Terms and Conditions shall be governed by the laws of the Republic of Singapore and all Participants (including the Winners) are deemed to have agreed to submit to the exclusive jurisdiction of the Singapore Courts.

A person who is not a party to any agreement governed by these terms and conditions shall have no rights under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce any terms of such agreement.

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