Can Climate Voucher Be Used for Aircon in Singapore? A Complete Guide (2025)

338 Aircon
8 hours ago
5 min read

If you live in Singapore, chances are you rely heavily on your air conditioner.

With temperatures often climbing above 30°C and humidity that makes even sitting still uncomfortable, many of us cannot imagine daily life without a cooling unit at home.

But here’s the catch: air conditioners are one of the biggest contributors to monthly utility bills, and they aren’t exactly kind to the environment either.

To encourage greener living, the government introduced the Climate-Friendly Households Programme.

As part of this initiative, households have been given climate vouchers that can be used to buy more energy and water-efficient household products.

Many families are excited by this support, but one question keeps coming up: can climate voucher be used for aircon?

Let’s break it down in detail, with real-world context, simple steps, and tips that every household can follow.

Quick Takeaways

Climate vouchers can be used for air conditioners with three ticks or higher.
Redemption is only possible at retail outlets listed by NEA.
Payment of the balance can be done by cash or credit.
Vouchers can also be used for washing machines, refrigerators, led lights, fans, water closets, and shower fittings.
Always check NEA’s website for the latest details and proof requirements.

Understanding Climate Vouchers

Think of climate vouchers as a nudge from the government to help you choose smarter appliances.

Rather than replacing your washing machines or refrigerators only when they break down, these vouchers encourage you to upgrade to models that are tested to be more efficient.

Each household member in an HDB flat is given a set amount of vouchers. These can be accessed easily—through Singpass, by sms, or even by scanning a QR code.

The vouchers are not just paper slips you forget in a drawer; they’re digital, practical, and linked to your accounts for ease of use.

The National Environment Agency, together with PUB, oversees this programme to ensure that purchases really make a difference.

The goal is straightforward: reduce energy use, lower water consumption, and ultimately save households money.

So, Can Climate Voucher Be Used for Aircon?

The short answer is yes, but it’s not as straightforward as walking into a store and picking any unit you like.

Climate vouchers can be used for air conditioners, but only if they meet specific efficiency standards set by NEA.

In Singapore, air conditioners come with an energy label, often called the tick rating.

To qualify, the aircon you’re eyeing must have at least three ticks. This ensures the unit not only cools your room but also does so in a way that doesn’t waste electricity unnecessarily.

This is where families need to pay attention. If you’re thinking about an air conditioner replacement, check NEA’s website for the official list of models that are eligible. Don’t assume that the cheapest unit in the store will qualify.

It’s natural to wonder: can I just buy any brand or model and use the voucher?

The reality is that the programme is designed to encourage choices that are part of Singapore’s sustainability plan, so the selection is curated carefully.

Types of Air Conditioners Eligible

Not every air conditioner falls under the scheme. Here’s a quick breakdown:

Split-system units – These are the most common in HDB flats and condos. As long as the label shows three ticks or more, you’re good.
Portable air conditioners – While convenient, they tend to be less efficient and usually don’t qualify.
Commercial air conditioners – These are excluded since the programme focuses on households.

NEA Tick Ratings: What They Mean

Tick Rating	What It Means	Voucher Eligible?
5 Ticks	Top-tier efficiency	Yes
4 Ticks	Very efficient	Yes
3 Ticks	Meets baseline standard	Yes
2 Ticks	Inefficient	No
1 Tick	Very inefficient	No

This system makes it easy for families to see at a glance whether their aircon purchase qualifies.

How to Redeem Your Voucher for Aircon

The redemption process is straightforward, but it’s worth going through step by step so you don’t run into surprises.

Check eligibility – Use Singpass or NEA’s page to confirm your household details.
Find a store – Only participating retail outlets are part of the programme, so check the list.
Pick a product – Look for models with the correct label. This label displays the number of ticks and is clearly placed on the unit.
Show your voucher – Present it at the counter via QR code or sms.
Pay the balance – The voucher covers part of the cost. The rest can be paid with cash or credit.
Arrange delivery – Confirm the delivery date for your unit and ensure proper installation.

It’s a smooth process, but one thing customers often forget is to keep proof of redemption. This helps if there’s ever a question about your purchases later.

Why Use Vouchers for Aircon?

Using the vouchers for an air conditioner makes sense for several reasons:

Lower upfront costs – The amount deducted by vouchers means you pay less immediately.
Savings over time – An efficient unit reduces monthly utility bills.
Better for the climate – Every energy and water-efficient appliance contributes to Singapore’s larger goals.
Improved comfort – You keep your household members cool without stressing about high bills.

For families, especially those with young children or elderly persons at home, an aircon is not just about comfort but also health and well-being.

Alternatives If Not Aircon

Of course, you don’t have to use your voucher for an aircon. The programme covers a wide range of appliances:

Refrigerators and fridges with high-efficiency ratings.
Washing machines that use less water and electricity.
LED lights that reduce energy costs.
Direct current fans that provide affordable cooling.
Water closets and shower fittings to reduce water consumption.
Heat pump water heaters are modern and efficient.

Each of these household products is part of a larger shift toward sustainable living. Even small changes, like switching your lighting, can have an impact when multiplied across thousands of families.

Who Can Redeem Climate Vouchers?

Eligibility is fairly straightforward, but there are conditions.

Both Singapore Citizens and permanent resident households living in HDB flats qualify.
Families must redeem vouchers through approved retailers.
The programme is tied to household members and their accounts, so each family is allocated fairly.

This system ensures that the assistance reaches the right people while supporting Singapore’s long-term environmental goals.

Common Questions from Households

1. Are portable aircons eligible?

No, they’re not typically approved as they are less efficient.

2. Does the voucher cover installation costs?

No, it applies only to the product. Delivery and installation fees need to be covered separately.

3. Do permanent resident families qualify?

Yes, both Singapore Citizens and permanent resident household members are included.

4. How do I know if my chosen model qualifies?

Look for the NEA label. Models with three ticks or higher are listed online.

5. What if I misplace the voucher?

You can retrieve it through Singpass or by contacting assistance channels.

Final Thoughts

So, can climate voucher be used for aircon? The answer is yes—provided the unit you choose is listed as energy and water-efficient by NEA.

By making thoughtful purchases, households not only save money but also contribute to national efforts to reduce carbon emissions.

If your family is planning an air conditioner replacement, take a moment to check the label before making a purchase.

That small step could help you cut long-term costs and align your choices with Singapore’s sustainability goals.

And if you’re looking for professional advice or trusted aircon installation services, you can visit 338 Aircon’s website.

Our team helps customers choose the right product, handle delivery smoothly, and ensure your aircon is set up properly—so you can enjoy comfort while knowing you’ve made a climate-friendly decision.